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Calendar & Messages // Outdoorsy

Overhauling outdated host tooling
  • Lead Product Designer
  • Product Team, Stakeholders
  • Beta Launch

Updating our tech stack while solving for host pain points

Hosts frequently interact with their calendar and messaging tools to communicate with guests and manage their bookings.

With the revamp of our legacy Host product, these two experiences were high on the list in regards to pain points. These tools were not meeting the needs of our hosts and lacked the functional polish of a modern web application. Our native apps suffered as well, and were not up to date with our core experience.

#TheProcess

UI / UX Audit

Host Research

MVP Launch

Onboarding

Final designs

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The Calendar and Messages evolution

We needed to modernize the Calendar and Messages experiences to better support the host’s logistical and communication needs.

Setting availability

Select multiple dates and set availability with ease.

Rate adjustment

Improved rate adjustment right in the calendar view.

Message templates

Reduce repeat tasks with starter template messages.

Sending media

Now securely send links, photos and documents.